The team at AQS has become a trusted partner for Cardiff City FC, providing services for both training centres, and events at Cardiff City Stadium. Over the course of several years, we have built a relationship with Cardiff City FC that’s a real testament to our teams’ reliability, efficiency, and quality service.

At Cardiff City Vale, the first team's training centre, AQS has built an enduring relationship over four successful years. Seven days a week, two dedicated cleaners ensure that the athletes have a spotless environment, contributing to the overall functioning and aesthetic of the facility.

"A clean training centre is essential. It directly impacts the performance and well-being of everyone, so it is great to be able to rely on the AQS team." says Lee Southernwood, Football Support Executive at Cardiff City.

“Since my responsibility is to manage efficiency at the Vale training centre it’s a huge advantage having an excellent working relationship with the cleaning professionals at AQS. The operatives at AQS are not just staff, they are the face of the company. So their hard work speaks volumes about the kind of service AQS offers.”

Understanding the needs of a busy venue

That service meets many challenges at the stadium, such as preparing for and cleaning up after huge sporting and entertainment events. Tomos Nash, Stewarding & Event Manager at Cardiff City FC, says finding a reliable team for event cleaning was challenging:

“Sports and music events can both finish pretty late, which means we need a cleaning team that can revolve around what we do. I’ve developed a great business relationship with AQS Operations Manager, Chris Williams, who always deploys the right people, at the right time.

“AQS is super reliable. When it comes to cleaning up after a big game it’s dependability and punctuality that matter. AQS wins every time on that front.”

AQS was recommended to the team at the stadium through a mutual contact, who knew the stadium was experiencing challenges with its cleaning demands and needs. At the stadium, we support the in-house teams in both pre-event preparation and post-event cleaning, including litter picking.

"We usually provide 13 staff per event, working 5-hour shifts," Chris explains, 

"For Wales games, the staff number doubles. Our team is versatile, often working before and sometimes after the events to ensure a thorough clean-up."

Delivering a great service leads to new wins

Our reliable and flexible record of service led to AQS winning the contract for the new Llanrumney Training Centre, a state-of-the-art sports complex built in collaboration between Cardiff Council, Cardiff University, and Cardiff City House of Sport.

There, we deliver cleaning services seven days a week. Lee Southernwood, who oversees the training centres, couldn't be happier with our performance:

"The project is a critical investment, not just for the club's Academy but for the entire community. Having a partner like AQS, who understands the task inside and out, is invaluable.

“Flexibility is another strength for AQS that really comes in handy. Changing rotas and schedules is simply the reality at a busy sports complex, but their team is used to working flexibly. Most have been working at the centre for quite a while and have adapted as required.”

AQS's relationship with Cardiff City FC is a business contract but also a partnership built on years of trust, adaptability, and excellent service. Tomos Nash, Stewarding and Event Manager:

“Working with AQS offers peace of mind that is a priceless commodity in such a fast-paced world like professional sports can be at times. We would absolutely work with the team there again when it comes to any future projects.”

Chris Williams concludes: “Our team and Cardiff City FC are very much committed to continuing what’s become a strong partnership. We’re always working hard to reaffirm that we’re the go-to people for bespoke and reliable facility maintenance in the sports and entertainments industry.

“The team at AQS takes pride knowing that Cardiff City FC welcomes their devoted fans to an organised, clean stadium. We know that this stadium represents Wales and the UK, so we’ll continue to make sure that, whoever wins, people leave impressed.”

If you’d like find out more about the services we provide, or to chat to us about taking your event cleaning services to the next level, contact us today.