People might have a perception that cleaning is cleaning, no matter the client type. But in reality, no two cleaning jobs are the same to us because we know that every cleaning job has its own specific requirements.
Our mantra is to brighten places where people live, work and play - and we do that by fully considering each of our clients’ unique needs: for every environment has specific considerations.
To illustrate this, we have taken two ‘opposite’ venues - schools and stadia - and explored how we approach each of these very different cleaning projects.
Our cleaning staff are obviously highly professional and experienced, but in the case of school cleaning staff, they are also Disclosure and Barring Service (DBS) checked - so a prospective employee’s criminal history can be known. This is vital when dealing with children’s safety.
For Special Educational Needs (SEN) schools, we are even more particular in that our staff have to also have had some experience working in the SEN environment, have to be trustworthy, and have to be able to work to high standards.
Our stadia cleaning staff are obviously just as conscientious, but it can be an area where it is possible to use more of our younger staff, which helps with availability. With stadium cleans, because of the size of the venue, we need to ensure we have a high volume of staff - and this weekend work attracts a lot of young people. We pay the National Living Wage, even for 16-year-olds, so this level of pay is very attractive and helps us to get reliable, responsible staff. For stadia cleaning, our staff do not have to have any previous cleaning experience and specific training is given to the teams on the day.
For both venues, it makes sense to assess the cleaning job and write the Risk Assessment and Method Statement (RAMS) when the buildings are empty. It is far easier then to identify all potential risks to our cleaning staff and all other building users: from slips and trips caused by falling on spillages or tripping over loose cables, for example, to the dangers of improper use of heavy cleaning machinery, to identifying fire hazards and fire escape access.
In most cases, it is preferable to clean schools when the children have finished for the day. This is actually advised by the Advice Quality Standard (AQS) - the quality standard for providers of general advice services in the areas of social, welfare and public law - in the case of SEN schools, because the loud noises caused by cleaning can startle and disturb the children.
For all schools, then, the ideal cleaning times would be between 3.30pm and 8pm when the schools are closed.
Cleaning times for stadia are more site and event specific: depending on the end-time of the concert/match/event taking place. Generally speaking, it is most efficient to clean up after everyone has left the stadium, but again the requirements are assessed and tailored to each individual situation. For example, an event such as the Six Nations rugby championship will involve a detailed and structured cleaning programme over a number of days.
Once the event has finished, our teams come in. After a match, we have a team that will do the Saturday night litter-picking shift; then a whole new Sunday shift team to litter-pick the rest of the stadium; and then the team that does the mopping; and finally, the team that cleans the bars, toilets, and changing room areas.
Our process is really about matching the recommended activities to the need as identified for that individual location.
Whether daily cleans or more occasional deep cleans, the cleaning of all schools is thorough. We have a comprehensive cleaning service to cover every cleaning aspect of schools: from improving hygiene levels in classrooms, washrooms, and communal areas, to ensuring kitchens are spotless, to litter-picking and graffiti-removal around school grounds.
Stadia cleaning is generally a faster operation and undertaken by larger teams. In addition to collecting litter, mopping, and cleaning the bars and toilets, we can clean large areas - floors to façades - quickly and effectively using high-tech, high-powered, machines and water jets.
And for every venue, schools to stadia, we have our Back to Business programme which, as a one-off sanitisation project or part of an on-going cleaning regime, can help restore your company, employees, childrens’ or customers’ confidence post-Covid. Using 30 years’ experience and a six-step approach:
Back to Business makes everyone feel safe.
David Banks, Senior Client Relationship Manager at Tudor Group, comments: ‘At Tudor Group, we fully consider every aspect of a venue - from the size of the building to the type of occupants - when taking on any - and every - cleaning project. It’s important to do this so our clients - and their employees and users - are safe and happy. Our vision is to brighten places where people live, work and play. In order to do this, we demonstrate that we care for our clients, colleagues, and communities. It’s one of the reasons our clients consider us a partner and not just a supplier.’
Our cleaning staff all adhere to the standards set by the worldwide cleaning industry association, the ISSA, and the British Institute of Cleaning Science (BICSc).
All of our specialist cleaning is undertaken by ISO45001-certified and highly trained operators using the latest machinery and equipment. Our teams are equipped with the necessary safety clothing and materials to work on-site.
For more information, please contact us on 01443 217000 or info@aqualityservice.co.uk
Address
Windsor House, Main Road, Llantwit Fardre, Rhondda Cynon Taff, CF38 2HE United Kingdom
Tel
01443 217000
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